Cracker Barrel Old Country Store

Absolutely one of the best places - the staff, while busy, are very sweet, kind, friendly, and thoughtful - providing the best tableside customer service for this extremely busy restaurant. Stopped by here several times during my long distance drives back and forth to the East Coast. First visit was when I stopped with my sister in tow and the waitress asked us if we wanted some water to-go on a particularly scorching hot day, when it was pushing high 90's outside midafternoon. We were thankful for her extra thoughtfulness as it completely didn't occur to us due to our exhaustion at the time. Separately on a different visit, I forgot my to-go cup at the table and Abigail caught me waiting in line to pay the cashier and brought it out. She was absolutely the best for doing such an unexpected thing and made my experience here a great one as did all the staff that day again while juggling customers during the dinner rush time. This is my third visit now as I am writing this review, which makes it my fav place to stop by during these extremely long haul drives. Kyrene was my waitstaff this time and she was very kind as she checked in before putting in the Brownie Skillet order (I tend to eat slower than most). She also even asked if I would like a to-go dinner, which I appreciated but unfortunately had to refuse, as I have about a 8+hour drive ahead of me still and the food may not survive the trip. Kyrene also saw my glass of coke dwindling after I was working through the dessert and offered immediately to refill. Her attentiveness I extremely appreciated and she even asked if I would like a to-go cup for rest of the trip. Absolutely loved having Kyrene as the waitstaff for this trip here, she's a sweetheart and made stopping here again a great reprieve from the long drive and will definitely stop by again during next trip. Overall, highly recommend this specific Cracker Barrel for American comfort foods and the fantastic hospitality the staff provide - everytime.

8/1/2025

Super pleasant and helpful staff! Great tasting food and reasonably priced. Our waitress was new but she was completely on the ball! We honestly wouldn't have even known if she didn't tell us. Would definitely come back and would bring friends and family here! A bonus, they happen to have a car show at the quaker steak and lube across the street so we had a great meal and got to walk around looking at the cars after! Great evening!! We also brought our motorhome and there was plenty of parking for that. The store inside is super cute too with a great selection. Amazing experience!!!

9/28/2025

I would like to take a minute to say think you to the amazing manager and team from this restaurant. My family was driving from New York to Columbus to drop off my younger daughter at Ohio State which is about 2.5 hours from this location. When we got to Columbus my older daughter realized she left her purse inside the restaurant. We called and after confirming our identity the manager agreed without hesitation to mail the purse to our house in New york. He would not even take a money for the cost of shipping. She is leaving to study abroad and it would have been really hard to get all credit card and ids in time. I can’t even think of way to show how grateful and appreciative we were for this kind gesture. Thank you so much for you thoughtfulness and kindness to a stranger. We love Cracker Barrel for their food and atmosphere but now will always be a fan due to this act of kindness. Thank you!!

8/29/2025